Shipping policy

VIVENZA CO. Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email. You’ll receive another notification once your order has shipped.

During peak times or new product launches, please allow an additional 2–5 days for processing.

Domestic Shipping (U.S.)

We proudly ship throughout the United States .

Estimated delivery times:

• Standard Shipping: 4–7 business days

Shipping costs are calculated at checkout based on your location and chosen service.

Orders over $100 USD qualify for free standard shipping.

International Shipping

We currently ship to selected countries. Shipping rates will be calculated and displayed at checkout.

Please note that customs fees, duties, and taxes are the responsibility of the customer.

Delivery time may vary based on your location and local customs clearance.

Order Tracking

Once your order ships, you’ll receive an email with your tracking number.

Please allow up to 24–48 hours for tracking information to update.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us immediately at

📧 order@vivenzaco.net with your order number and photos (if applicable).

We’ll assist you in filing a claim and arranging a replacement.

Preorders & Backorders

For preorder or out-of-stock items, estimated shipping times will be displayed on the product page.

We’ll notify you via email once your item is back in stock and shipped.

Contact Us

For any shipping inquiries, please reach out to us:

info@vivenzaco.net

Saint Cloud, FL, USA